ShoppingCCTV.com Return & Exchange Policy (Plead carefully read everything about our return and exchange policy before taking further action of returning a product. Thank you.)
·For ShoppingCCTV.com return product, there is 20% re-stocking fee. No refund for all sales after 25 days of Receipt. Return product must be in the original packaging, includes all accessories, book manual, the original product, etc.
·For defective products return or replacement, buyers must contact us within 7 days of Receipt. After 7 days of Receipt, defective products only can be repaired. Buyer will responsible for shipping fee for returning product. All products found not defective (such as improper installation, compatibility, driver/software conflicts, etc.) upon inspection will be subject to a 20% re-stocking fee if buyer wants refund.
Important: RMA number is required for product returns. Please fill out an RMA Request Form before returning the product. Please send the return product to our address below:
Corporate Headquarters:
12328 Valley Blvd,#A
EL MONTE, CA 91732
All return product shipping fee is non-refundable with no exceptional. Buyer will responsible for his/her own package, tracking number, and make sure we will receive the return product. We are not responsible for lost, stolen, damage to product during shipping.
If you have any questions, please contact us by phone or email. We do service to satisfy all customer. Thank you.
